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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify needs and expectations of participant groups.
   • Identify and analyse program preferences and expectations of different consumer markets.
   • Discuss and determine preferences, expectations, characteristics, abilities and special needs of particular client groups.
   • Advise client of any reasons why their participants should not participate in a program.
2. Plan programs for outdoor recreation activities.
   • Determine program objectives to meet identified participant needs.
   • Design program to meet identified objectives, needs, participant characteristics and abilities and to enhance participation and motivation.
   • Consult, as relevant, with client, land managers, owners and custodians for input to program design and adjust accordingly.
   • Determine human and other resource requirements and design programs within budgetary constraints and organisational capacity to deliver.
   • Obtain and interpret weather and environmental information and factor into forward plans.
   • Complete program risk assessment, according to organisational policies and procedures, and design program according to determined risks and control measures.
   • Document and present program for approval by other parties; personnel, clients, land managers, owners or custodians, as relevant.
3. Coordinate program resources.
   • Allocate resources according to program budget and refer problems to relevant personnel.
   • Evaluate and organise access to activity venues, sites or locations appropriate for program, participant needs and abilities.
   • Obtain any required permits and permissions from land management authorities, owners or custodians.
   • Identify roles of activity delivery personnel, select and roster those with appropriate skill set.
   • Allocate organisational equipment and obtain other, as required, to meet program and participant needs.
   • Arrange for equipment to be safely customised for use by different participant groups.
   • Book camp sites, accommodation, catering and other resource requirements as required.
4. Develop program documents and brief delivery personnel.
   • Determine, develop and provide information documents for client and program participants.
   • Determine, develop and provide operational documents required by personnel delivering the recreational program.
   • Brief delivery personnel and support staff in operational and risk management details of program.
5. Evaluate effectiveness of the program.
   • Determine criteria for program evaluation.
   • Liaise with delivery personnel and clients throughout program operation to identify successes, problems and difficulties.
   • Obtain and evaluate feedback from delivery personnel, clients and participants, according to evaluation criteria.
   • Evaluate program according to criteria and consultation with others.
   • Modify and continuously improve current and future programs according to feedback and program evaluation.